Are there any suppliers who don’t aspire to a ‘thought leadership’ position? It’s an admirable objective, but fails to deliver on the promise all too often. Meanwhile, a more practical approach seems to be delivering ever-stronger results…
So last week, a colleague proposed the possibility that – with every man and his dog creating a ‘thought leadership’ position – the real thought leaders might be doing just the opposite.
The impulse behind a thought leadership programme is to have something interesting to say to clients and prospects, ideally something that stands a business apart from the competition as more forward-thinking and creating new solutions to existing challenges.
Which is great as a principle, and when it works it can pay massive dividends. But too often, after this great start, people put the ’stand apart from the competition’ before the ‘interesting to clients and prospects’ – which typically means taking an ever more tangential/futuristic view on a subject. And so the thought leading position gets farther and farther away from where the majority of clients/prospects are fighting their day to day battles (and spending the majority of their budgets).
When we researched the people making buying decisions worth millions of pounds, we found that the ones taking the decisions weren’t necessarily in the c-suite, but departmental heads/programme directors – people with day jobs too big to worry about what might be possible in the future and all too concerned with what’s happening today.
There’s also a tightrope to walk between innovation and delivery – at our recent S&M Forum we heard from Finance decision-makers who explained how they prioritise budget for suppliers who can clearly show what they will deliver and how they are capable of delivering (having done the same thing 100 times before being more important than some potential but unproven competitive advantage).
This won’t be true for every proposition or every audience (some companies are less risk-averse than the norm and are typically good target early adopters for new solutions), but the current environment does seem to call for a more practical, pragmatic kind of leadership.
Maybe the really innovative thinking would be to stick to what worries today’s decision-makers – details of where your proposition fits their budgets and priorities, stories about what’s going right and wrong, implementation pot-holes, war stories…
So what would we call the opposite of thought leadership? Well, if the balance is between thinking and doing, perhaps it should be ‘deed leadership’.

3 comments
Interesting take!
It’s certainly worth thinking about. Or… can you position yourself as a Thought Leader by focusing on simply ”doing”?
An interesting point Johan – I think it depends how wide your definition of ‘thought leadership’ is. Some people define it only as looking at future/innovation. But you’re right – you’ll be successful so long as you define it as ‘having something interesting to say about what the audience really cares about’ (in this case getting the job done!).
‘Thought leadership’ strikes me as a tricksy phrase to pin down but usually it expresses an aspiration that marketing communications should be educational – offering some value to the audience in exchange for their time and attention.
If you took it literally, it would suggest having ideas that are ahead of the rest. The audience therefore thinks ‘these lot are a very clever bunch’, says the theory, and so becomes keener on the relationship.
But what better: to be the bunch with the bright ideas and cerebral dazzle, or the bunch with the sparkling track record?
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