10 years, 10,000 campaigns: B2B marketing strategies that really drive sales

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From lead generation to winning bids: it’s all about integration

September 19, 2008 Categories: Marketing MIT

I have been reminded once again this week of the need for B2B marketing and sales departments to be more closely aligned.

The “Best of” Harvard Business Review article “Major Sales: Who Really Does the Buying?” is the best $6.50 I’ve spent in a while.

It argues that it’s much harder to identify the real decision-maker in a major B2B sale than you might imagine – and recommends the account team works with marketing to understand buying motives. He adds that this requires a psychologists’s eye – something marketing teams are well placed to offer.

The first page of this article is free to read on HBR’s site from the link above. In reading it, I felt a strong case for further marketing and sales alignment.

Account-based programmes designed to increase revenue from existing customers are already paying dividends. We’ve already seen that IT companies who align their sales and marketing teams benefit from increased revenue per customer and better relationships. It looks like the benefits of taking an account-focused approach to new business development can result in higher bid win rates too.

No comments | Posted by Lindsay Willott

3 lead generation techniques that never fail*

September 15, 2008 Categories: How to..., Tools & templates

Picture the scene: a run-of-the-mill proposition, being taken into a crowded market… hardly unusual in more established business-to-business markets.

Whatever the reason, sometimes a lead generation campaign needs to work extra hard, which is where these approaches can come in useful. None of them are easy to deliver – they all demand careful messaging and execution, and they’re all about creating content of interest above and beyond any solution proposition.

  1. Let your customers do the talking
    Client references are like gold dust – but it needs more than an A4 case study to inspire an audience. So what are the other options for applying client references to lead generation?

    Consider hosting an event on a client site (it can be a good promotional boost for your client, and it is certainly more appealing for prospects). Or think about what prospects would really want to hear – not necessarily the standard challenges, solution, benefits structure, but a more ‘warts and all’ overview of the project.

  2. Complete personalisation
    Not just merging a name or two, but getting under the skin of the target and creating something that they can relate to 100%. With digital printing, the idea of personalising a mailer is becoming more common, but creating a campaign from the ground up around the prospects is another thing entirely.

    Examples include the ‘future case study’ (written from the perspective of a prospect, explaining what the future looks like if they choose your solution). But as with all of these ideas, it’s the business message and creative execution that are key to success.

  3. The mystery shopper
    What intelligence can you offer a prospect that will help them see the need for your solution, or (even better) help them do their job more effectively. Can you find out what their customers think, or prove that they are struggling with issues that you could solve?
  4. Sell the next step
    More of an ethos for the three above than a technique in its own right, perhaps (hence 3, not 4 in the title). This one is all about taking a step back from the core proposition that the campaign is generating leads for, and thinking more about the kind of leads that are required.

    Need a first meeting with a prospect? Sell the meeting: what have you got that is worth an hour of their time? What value can you offer? How can we pitch a first meeting so that it doesn’t sound like a hard sell?

So what do they have in common? They are all hard work – relatively speaking, it is easy to create a website, or email, or mailer, or event that promotes the benefits of a solution. These ideas are all about added value, wider content, campaigns that start well before the communication piece is sent out.

* Given great messaging, pinpoint targeting and flawless execution. Your home may be at risk if you do not keep up repayments on a mortgage or other loan secured on it.

1 comment | Posted by Lindsay Willott

A list of the best B2B blogs for IT marketers

September 4, 2008 Categories: Tools & templates

Keeping up with the rapid changes in IT world and B2B at the same time is a big challenge. But many successful lead generation campaigns owe much to their timing. So for those interested in producing great marketing to generate leads at an enterprise level, it’s key to have access to the latest thinking on B2B as well as the latest news on IT. Here’s a manageable list of some of the best blogs around for keeping posted on both.

I’d recommend pulling all these and other favourite resources onto your desktop using a free RSS reader like NewsGator.

The FT’s Tech blog http://Blogs.ft.com/techblog
Computer Weekly’s Making IT Happen blog
http://www.computerweekly.com/blogs/cio-making-it-happen-blog/
Paul Dunay’s blog http://buzzmarketingfortech.blogspot.com
Brian Carroll’s blog http://blog.startwithalead.com/
Chris Brogan’s blog http://www.chrisbrogan.com
The Enterprise Irreguars Blog www.enterpriseirregulars.com
Forrester’s Marketing blog http://blogs.forrester.com/marketing/
The Marketing Pilgrim blog http://www.marketingpilgrim.com/
David Meerman Scott’s blog http://www.webinknow.com/
Micropersuasion blog http://www.micropersuasion.com
Nicholas Carr’s blog http://www.roughtype.com
The B2B International blog http://b2binternational.com/b2b-blog/

1 comment | Posted by Lindsay Willott