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	<title>Continuous Customer Capture &#187; reading list</title>
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	<description>10 years, 10,000 campaigns: B2B marketing strategies that really drive sales</description>
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		<title>January&#8217;s recommended reading</title>
		<link>http://blog.themarketingpractice.com/indispensible-marketing-department/januarys-recommended-reading</link>
		<comments>http://blog.themarketingpractice.com/indispensible-marketing-department/januarys-recommended-reading#comments</comments>
		<pubDate>Tue, 13 Jan 2009 10:22:07 +0000</pubDate>
		<dc:creator>Lindsay Willott</dc:creator>
				<category><![CDATA[Indispensible marketing department]]></category>
		<category><![CDATA[b2b marketing]]></category>
		<category><![CDATA[reading list]]></category>

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		<description><![CDATA[Pick a cosy chair, open a bottle of wine and take a look at the B2B and ICT marketing articles and white papers we will mostly be reading in January.
-Richard Holway&#8217;s &#8220;State of the ICT Nation&#8221; PDF download from the excellent TechMarketView, covering where ICT has been and what will happen next. (free and no registration [...]]]></description>
			<content:encoded><![CDATA[<p>Pick a cosy chair, open a bottle of wine and take a look at the B2B and ICT marketing articles and white papers we will mostly be reading in January.</p>
<p>-Richard Holway&#8217;s &#8220;<a href="http://www.techmarketview.com/Revolution%2025th%20Sept%2008.pdf">State of the ICT Nation</a>&#8221; PDF download from the excellent TechMarketView, covering where ICT has been and what will happen next. (free and no registration required)</p>
<p> -<a href="http://ithound.theinquirer.net/ithound/view_abstract?id=2447">The New Power Couple by Peppers &amp; Rogers</a>.  Getting better synergy between sales and marketing &#8211; a framework for good strategy and process. Good thinking in here, even though it does lean somewhat to the technology side in places. (registration required, but free)</p>
<p>-<a href="https://www.mckinseyquarterly.com/newsletters/topten/2008_12interview.htm">McKinsey&#8217;s most popular interviews of 2008 </a>- especially the interview with the <a href="http://www.mckinseyquarterly.com/Information_Technology/Management/From_internal_service_provider_to_strategic_partner_An_interview_with_the_head_of_Global_Business_Se">head of Global Business Services at P&amp;G about how to make the back office a strategic partner </a>and the <a href="http://www.mckinseyquarterly.com/Governance/Leadership/Crafting_a_message_that_sticks_An_interview_with_Chip_Heath_2062">&#8220;Crafting a message that sticks&#8221;</a> interview with Chip Heath on the keys to effective communication.</p>
<p>-Marketing Prof&#8217;s piece <a href="http://www.marketingprofs.com/8/maximizing-lead-generation-marketing-roi-lead-quality-counts-lenskold.asp?sp=1">B2B Lead Generation: Marketing ROI &amp; Performance Evaluation Study </a>- why lead quality is critical to improved ROI. Makes a strong case for lead nurturing activity and a closer link between sales and marketing, as argued <a href="http://blog.themarketingpractice.com/indispensible-marketing-department/why-sales-marketing-business-development">here</a>. Registration is required but the link above takes you straight to a free, non-registration article that covers the salient points in good detail.</p>
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