10 years, 10,000 campaigns: B2B marketing strategies that really drive sales

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Marketing Heresy #1: Is there an opposite to thought leadership? And would it be a bad thing?

January 6, 2010 Categories: Building a lead generation engine, Marketing MIT

Are there any suppliers who don’t aspire to a ‘thought leadership’ position? It’s an admirable objective, but fails to deliver on the promise all too often. Meanwhile, a more practical approach seems to be delivering ever-stronger results…

consulting

So last week, a colleague proposed the possibility that – with every man and his dog creating a ‘thought leadership’ position – the real thought leaders might be doing just the opposite.

The impulse behind a thought leadership programme is to have something interesting to say to clients and prospects, ideally something that stands a business apart from the competition as more forward-thinking and creating new solutions to existing challenges.

Which is great as a principle, and when it works it can pay massive dividends. But too often, after this great start, people put the ’stand apart from the competition’ before the ‘interesting to clients and prospects’ – which typically means taking an ever more tangential/futuristic view on a subject. And so the thought leading position gets farther and farther away from where the majority of clients/prospects are fighting their day to day battles (and spending the majority of their budgets).

When we researched the people making buying decisions worth millions of pounds, we found that the ones taking the decisions weren’t necessarily in the c-suite, but departmental heads/programme directors – people with day jobs too big to worry about what might be possible in the future and all too concerned with what’s happening today.

There’s also a tightrope to walk between innovation and delivery – at our recent S&M Forum we heard from Finance decision-makers who explained how they prioritise budget for suppliers who can clearly show what they will deliver and how they are capable of delivering (having done the same thing 100 times before being more important than some potential but unproven competitive advantage).

This won’t be true for every proposition or every audience (some companies are less risk-averse than the norm and are typically good target early adopters for new solutions), but the current environment does seem to call for a more practical, pragmatic kind of leadership.

Maybe the really innovative thinking would be to stick to what worries today’s decision-makers – details of where your proposition fits their budgets and priorities, stories about what’s going right and wrong, implementation pot-holes, war stories…

So what would we call the opposite of thought leadership? Well, if the balance is between thinking and doing, perhaps it should be ‘deed leadership’.

3 comments | Posted by Paul Everett

How thought leadership content can nurture leads

February 8, 2009 Categories: Indispensible marketing department, Tools & templates

Paul Dunay, Global Director of Integrated Marketing for BearingPoint was recently interviewed by Britton Manasco. He gives some very useful tips for marketers wanting to further the reach of their thought leadership content and use it more effectively to drive people  into your lead nurturing process. He recommends the creation (or outsourcing) of a “content factory” to kick start this.

Paul says, “don’t hand me just the white paper.  Hand me the white paper, hand me the landing page, hand me the blog content, hand me the key words, hand me the email post and then I can get that to the interactive team.  The interactive team can just begin to formulate it and distribute it in places it needs to be distributed. I can post it to our RSS feed, post it to the blog, maybe do a podcast around it. The team can make that very systematic. I think this is going to be key for us because the day of thought leadership being just the white paper is over.”

I’ve attached a slide highlighting our own approach to the ”next generation” content factory. It is designed to maximise impact and reach of thought-leadership content by helping B2B marketers blend traditional and new publishing techniques. Download it here.

(Note additionally the potential for making the very creation of the content a more collaborative process – for example, ask your readers for hot topics to cover or questions they want the answer to, through the social media tools at your disposal.)

 

No comments | Posted by Lindsay Willott